Dear Freshdirect, I’m addicted to the convenience your brought to my life but I’m a little disappointed about something. Remember what real strawberries look & taste like? They are small, super perfumey, and flavorful. I know because I’m originally from a country where we still grow them naturally. What I got in my last order [...]

What I think is remarkable about the launch of Delta’s new social media ticket window is the amount of press/media attention it got. But is it newsworthy? Let’s take a look: Can’t book from foreign IPs Can’t book international flights Booking capabilities too limited On various browser platforms—including mine (mac safari 4.0.5)—no booking at all [...]

I have always been fascinated by memory—by how individual memories are formed, stored, recalled (or not), lost forever, reshaped. A gazillion nanosized filmstrips jumbled together as protein combinations inside our brain cells. Still, mom’s phone number jumps out instantaneously when I need it; or rather, I visualize my fingers dialing the numbers, sheer pianist-like mechanical memory. [...]